Decisive by Chip and Dan Heath

How to Make Better Choices in Life and Work

Decisive is a well structured book about the art of decision making, with a short model called WRAP to help readers remember most important parts of decision making process and biggest traps.

Normal decision process

it usually proceeds in four steps:

Decision process step	Problem	Solution (WRAP)
1. You encounter a choice	narrow framing makes you miss options	Widen your options
2. You analyze your options	the confirmation bias leads you to gather self-serving information	Reality-test your assumptions
3. You make a choice	short-term emotion will often tempt you to make the wrong one	Attain distace before deciding
4. Then you live with it	you’ll often be overconfident about how the future will unfold	Prepare to be wrong

Quotes

If you want to think new thoughts that are different, then do what a lot of creative people do — get the problem reasonably clear and then refuse to look at any answers until you’ve thought the problem through carefully how you would do it, how you could slightly change the problem to be the correct one.

… in helping us to break a decision logjam, the single most effective question may be:
What would I tell my best friend to do in this situation?